NHS 111 Survey

Which area do you live in?

How often have you used NHS 111 in the last 12 months?

Please answer the following question about the last time you contacted NHS 111. What was the main reason for your call? 

How long did you wait before speaking to someone who could assist with your medical concern during your most recent NHS 111 call? 

Thinking about the last time you contacted NHS 111, were you told that someone would call you back? 

If you were told someone would call you back, how long did you have to wait for that call? 

Were you happy with the advice or outcome from NHS 111? 

Have you ever experienced any difficulties or barriers when trying to access NHS 111? 

What improvements, if any, would you suggest for the NHS 111 service? 

Is there anything else you’d like to tell us about NHS 111?