Non-Emergency Patient Transport Service (NEPTS)

Do you use the Patient Transport Service? If the answer is yes, we would like to hear from you!

Non-emergency patient transport service is a planned transport service, provided by the NHS, to help take patients with a medical need for transport to and from hospitals and medical centres that provide NHS healthcare. You can find more information about who can use this service in the documents section of this page.

The current service is reaching the end of its contract and we need as many views as possible to help shape and design a new service for the next provider. We would like you to tell us what your experience of the service has been, what your views are of the service and how you feel that patient transport can be improved in Kent & Medway.

You can do this by completing the survey, which will close on 29th April 2024.

We would also like you to join our Patients Panel. Our panel will help our commissioners to understand the service from a user’s point of view and to support the project team in choosing a new provider. If you are interested in coming on this journey with us, please leave us your details on the survey or alternatively contact Aby on kmicb.engagecomms@nhs.net

Do you use the Patient Transport Service? If the answer is yes, we would like to hear from you!

Non-emergency patient transport service is a planned transport service, provided by the NHS, to help take patients with a medical need for transport to and from hospitals and medical centres that provide NHS healthcare. You can find more information about who can use this service in the documents section of this page.

The current service is reaching the end of its contract and we need as many views as possible to help shape and design a new service for the next provider. We would like you to tell us what your experience of the service has been, what your views are of the service and how you feel that patient transport can be improved in Kent & Medway.

You can do this by completing the survey, which will close on 29th April 2024.

We would also like you to join our Patients Panel. Our panel will help our commissioners to understand the service from a user’s point of view and to support the project team in choosing a new provider. If you are interested in coming on this journey with us, please leave us your details on the survey or alternatively contact Aby on kmicb.engagecomms@nhs.net