Review of adult ADHD services

NHS Kent and Medway is reviewing the adult ADHD (attention deficit hyperactivity disorder) service, and we wanted people’s views on how they think the service might be improved.

Over the last few years, demand for ADHD assessments in England has risen at such speed that services are unable to keep up.

In the past two years, the Kent and Medway area has seen a rapid 600 per cent increase in demand for adult ADHD services. This is a national issue and waiting lists for a specialist assessment with the adult ADHD service can take several years.

We recognise that change is needed. Getting a diagnosis is not the only route to support and many people will not need an assessment if they can access appropriate support at the right time for example: app-based support from COGS-AI, web-based support, national websites, and online group coaching via Practical Wisdom. So, we have worked in partnership with providers and people with lived experience to develop a proposed model and new pathway that we wanted to hear your views on.

The survey was for people living with diagnosed, undiagnosed or suspected ADHD, including family, friends or carers of someone living with diagnosed or suspected ADHD. We also welcomed feedback from representatives in supporting Voluntary, Community and Social Enterprise (VCSE) sector or other organisations.

There was also a demographic section (to capture age, gender, disability etc.) that helped us measure fairness and bias around the system. The information supplied will not be used for any other purpose. Your data will not be shared with any third party. Details of how we handle your data can be found on our website.

You can see some of the frequently asked questions (FAQs) and answers on this page.


This survey was open from 9 October 2024 and closed on 4 December 2024.

Thank you to everyone who responded. We will read all of your responses and publish a report on this page in the coming months.

NHS Kent and Medway is reviewing the adult ADHD (attention deficit hyperactivity disorder) service, and we wanted people’s views on how they think the service might be improved.

Over the last few years, demand for ADHD assessments in England has risen at such speed that services are unable to keep up.

In the past two years, the Kent and Medway area has seen a rapid 600 per cent increase in demand for adult ADHD services. This is a national issue and waiting lists for a specialist assessment with the adult ADHD service can take several years.

We recognise that change is needed. Getting a diagnosis is not the only route to support and many people will not need an assessment if they can access appropriate support at the right time for example: app-based support from COGS-AI, web-based support, national websites, and online group coaching via Practical Wisdom. So, we have worked in partnership with providers and people with lived experience to develop a proposed model and new pathway that we wanted to hear your views on.

The survey was for people living with diagnosed, undiagnosed or suspected ADHD, including family, friends or carers of someone living with diagnosed or suspected ADHD. We also welcomed feedback from representatives in supporting Voluntary, Community and Social Enterprise (VCSE) sector or other organisations.

There was also a demographic section (to capture age, gender, disability etc.) that helped us measure fairness and bias around the system. The information supplied will not be used for any other purpose. Your data will not be shared with any third party. Details of how we handle your data can be found on our website.

You can see some of the frequently asked questions (FAQs) and answers on this page.


This survey was open from 9 October 2024 and closed on 4 December 2024.

Thank you to everyone who responded. We will read all of your responses and publish a report on this page in the coming months.